This website provides general information on residential well systems and water management. Always consult a licensed hydrogeologist or drilling contractor before any groundwater work.

1. Controller

DeepWellHome s.r.o., Vodárenská 14, 602 00 Brno, Czech Republic (IČO: 09871234) is the data controller for personal data collected through this website in accordance with Regulation (EU) 2016/679 (GDPR) and Act No. 110/2019 Coll.

Contact for data protection matters: info@deepwellhome.eu

2. What Data We Collect

2.1 Contact Form

When you submit the contact form, we collect your name, email address, and phone number. This data is used solely to respond to your enquiry and is not shared with third parties.

2.2 Cookies

This website uses one functional cookie to store your cookie consent preference (key: dwh_cookie_consent). It is stored in your browser's local storage and does not leave your device. No analytics, advertising, or tracking cookies are set.

2.3 Server Logs

Our hosting provider records standard access logs (IP address, requested URL, timestamp, HTTP status code, referrer, and browser type). These logs are retained for 30 days for security and performance monitoring purposes.

3. Legal Basis for Processing

  • Contact form data: Article 6(1)(b) GDPR — processing necessary to respond to your request.
  • Functional cookie: Article 6(1)(f) GDPR — legitimate interest in storing your consent preference.
  • Server logs: Article 6(1)(f) GDPR — legitimate interest in website security.

4. Data Retention

Contact enquiry data is retained for 12 months and then permanently deleted unless an ongoing correspondence requires retention. Server logs are deleted after 30 days.

5. Your Rights

Under GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. To exercise any of these rights, contact us at info@deepwellhome.eu. You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ), Pplk. Sochora 27, 170 00 Prague 7 — www.uoou.cz.

6. International Transfers

No personal data is transferred outside the European Economic Area.

7. Changes to This Policy

Any material changes to this policy will be reflected in an updated "Last updated" date at the top of this page. Continued use of the website constitutes acknowledgement of the updated policy.